Privacy Policy

Introduction

Minerva Smart Places Limited (“MSP”, “we” or “us”) is a consultancy business incorporated and based in England. Its registered number is 13016842 and registered address 24 Kent Road, East Molesey, Surrey KT8 9JZ. MSP is not authorised or regulated by any supervisory body.

MSP is committed to maintaining the highest standards of privacy, confidentiality, and professional ethics in its handling of personal data, in accordance with the United Kingdom General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, where applicable, the European Union General Data Protection Regulation and other applicable data protection legislation (together “Data Protection Legislation”).

Should you have any questions or require further information, you may contact us at nick.butler@minervasmartplaces.com or by writing to us at our registered address: 24 Kent Road, East Molesey, Surrey KT8 9JZ.

What we process and what we do with it

MSP currently collects and processes the following information: Personal Identifiers, Contacts And Characteristics (For Example, Name And Contact Details).

Most of the personal information we process is provided to us directly by you.

We use the information that you have given us in order to contact you. Under the UK GDPR, the lawful bases we rely on for processing this information are either:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting nick.butler@minervasmartplaces.com; or
  • We have a legitimate interest.

How We Store Your Personal Information

Your information is securely stored.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at nick.butler@minervasmartplaces.com if you wish to make a request.

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at nick.butler@minervasmartplaces.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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